Returns Policy
RETURNS WILL BE ACCEPTED ON THE FOLLOWING CONDITIONS
1. RETURNED WITHIN 30 DAYS FROM DELIVERY DATE.
2. CREDIT WILL BE LESS ANY ACTUAL FREIGHT COSTS INCURRED BY US AND RESTOCKING FEES NO GREATER THAN 25% OF INVOICE TOTAL
3. GOODS MUST BE RETURNED IN A SALEABLE CONDITION, INCLUDING ORIGINAL BOX, UNOPENED PACKAGING, AND ALL CONTENTS AS WAS RECEIVED.
4. INVOICE MUST ACCOMPANY GOODS TO BE RETURNED.
5. PRODUCTS THAT HAVE BEEN SPECIFICALLY ORDERED IN (PRE-ORDER) CANNOT BE CANCELLED, RETURNED, OR REFUNDED UNLESS FAULTY.
6. ALL PROTECTIVE COATINGS TO BRASS PRODUCTS ARE SUBJECT TO DETERIORATION AND ARE NOT COVERED BY GUARANTEES AND WARRANTIES
7. CORROSION OR RELATED DETERIORATION OF PRODUCTS WHEN USED IN CORROSIVE ENVIRONMENTS (IE COASTAL AREAS) IS NOT COVERED BY GUARANTEES AND WARRANTIES.
8. PRODUCT PHOTOS CAN VARY IN COLOUR FROM PHOTOGRAPH TO REAL LIFE.
RETURNS ADDRESS:
Lock and Handle Centre
Unit 2/3245 Logan Road
Underwood
Qld 4119