Terms & Conditions

Terms & Conditions

 

 

Return Policy

 

RETURNS WILL BE ACCEPTED ON THE FOLLOWING CONDITIONS

 

1.    RETURNED WITHIN 30 DAYS FROM DELIVERY DATE.

2.    CREDIT WILL BE LESS ANY FREIGHT CHARGES AND RESTOCKING FEES NO GREATER THAN 25% OF INVOICE TOTAL.

3.    GOODS MUST BE RETURNED IN A SALEABLE CONDITION, INCLUDING ORIGINAL BOX, PACKAGING AND ALL CONTENTS AS WAS RECEIVED.

4.    INVOICE MUST ACCOMPANY GOODS TO BE RETURNED.

5.    PRODUCTS THAT HAVE BEEN SPECIFICALLY ORDERED IN (PRE ORDER) CANNOT BE CANCELLED, RETURNED OR REFUNDED UNLESS FAULTY.

6.    ALL PROTECTIVE COATINGS TO BRASS PRODUCTS ARE SUBJECT TO DETERIORATION AND ARE NOT COVERED BY GUARANTEES AND WARRANTIES

7.    CORROSION OR RELATED DETERIORATION OF PRODUCTS WHEN USED IN CORROSIVE ENVIRONMENTS (IE COASTAL AREAS) IS NOT COVERED BY GUARANTEES AND WARRANTIES.

Delivery:

We will endeavour to ship orders within one to two business days after receiving cleared payment for stocked items, non stocked items may take longer. Delivery times vary from state to state and can be anywhere from one to eight working days to arrive.

Warranty

The warranty shall be the current warranty provided by the manufacturer of the goods. Lock and handle centre shall not be bound by nor responsible for any term, condition, representation or warranty given by the manufacturer of the goods. Where goods are found to be faulty Lock and handle centre Pty Ltd will replace goods in accordance with manufacturers’ warranty.

Terms & Conditions

 

 

Introduction

These terms and conditions govern your use of this Website; by using this Website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this Website.

 

License to use Website

Unless otherwise stated, lock and handle centre and/or its licensors own the intellectual property rights in the Website and material on the Website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the Website for your own personal use.

 

 

 

All orders are to be paid for in full prior to dispatch.

 

All sales are on a supply only basis.

 

Lock and handle centre Pty Ltd reserves the right to cancel any order without notice.

 

If the products ordered on www.lockandhandle.com.au Website become unavailable after you have placed your order we will contact you via email or phone with the option of an alternative product or refund on product purchased.

 

Lock and handle centre Pty Ltd takes every effort to dispatch orders as soon as possible and will take no responsibility for failure to deliver goods in an expected delivery time frame.

Lock and handle centre will not be held responsible for lost orders if incorrect delivery details are supplied we cannot and will not cover the cost to resend goods to the correct address.

 

 

If you are under the age eighteen (18) years you cannot place orders with Lock and handle centre Pty Ltd accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should Lock and handle centre Pty Ltd suffer any damage or other losses as a result of a transaction entered into by a minor, Lock and handle centre Pty Ltd reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Lock and handle centre Pty Ltd.

 

Payment Methods And Processing

Lock and handle centre Pty Ltd currently accepts PayPal, bank transfer, Visa, Master Card and American Express only. Payment processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding QLD Public holidays. Where you pay by Bank transfer you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 5 days from the date that you receive your Order Confirmation. If a payment is not received within 7 days from the date that you receive your Order Confirmation, Lock and handle centre Pty Ltd reserves the right to cancel the transaction

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Please Note:

  • We are unable to accept credit cards issued by banks outside of Australia, only PayPal payments can be accepted.
  • You may be required to provide further identification for additional security reference checks.

GST

Lock and handle centre Pty Ltd purchases include GST.

 

Prices

Lock and handle centre Pty Ltd reserves the right to change prices for Products displayed on www.lockandhandle.com.au at any time before you place an Order. The price of products shown excludes shipping costs. Shipping cost is shown separately on the product page but may be recalculated based on how many and what items you place in your shopping cart.

While Lock and handle centre Pty Ltd employs Secure Sockets Layer (SSL) technology software for its transactions with our customers, Lock and handle centre Pty Ltd will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

 

General

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Lock and handle centre Pty Ltd. Any unauthorised assignment shall be deemed null and void. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition. Lock and handle centre Pty Ltd reserves the right to change the Terms and Conditions of sale at any time. The Terms and Conditions applicable to you are those on our Website at the time you order a product.

 

Force Majeure

To the extent permitted by law, Lock and handle centre Pty Ltd is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Lock and handle centre Pty Ltd, and Lock and handle centre Pty Ltd shall be entitled to a reasonable extension of time for the performance of such obligations.

 

CONTACT

 

All comments, queries and requests relating to our Terms are welcomed and should be addressed to lochandl@bigpond.net.au

LOCK AND HANDLE CENTRE

2  3245 LOGAN RD

UNDERWOOD QLD 4119

ABN: 15375965270

 

Phone: 07 3841 4755

Fax : 07 3841 4855