Returns Policy

 

 

Returns Policy

RETURNS WILL BE ACCEPTED ON THE FOLLOWING CONDITIONS

1.    RETURNED WITHIN 30 DAYS FROM DELIVERY DATE.

2.    CREDIT WILL BE LESS ANY ACTUAL FREIGHT COSTS INCURRED BY US AND RESTOCKING FEES NO GREATER THAN 20% OF INVOICE TOTAL

3.    GOODS MUST BE RETURNED IN A SALEABLE CONDITION, INCLUDING ORIGINAL BOX, UNOPENED PACKAGING, AND ALL CONTENTS AS WAS RECEIVED.

4.    INVOICE MUST ACCOMPANY GOODS TO BE RETURNED.

5.    PRODUCTS THAT HAVE BEEN SPECIFICALLY ORDERED IN (PRE-ORDER) CANNOT BE CANCELLED, RETURNED, OR REFUNDED UNLESS FAULTY.

6.    ALL PROTECTIVE COATINGS TO BRASS PRODUCTS ARE SUBJECT TO DETERIORATION AND ARE NOT COVERED BY GUARANTEES AND WARRANTIES

7.    CORROSION OR RELATED DETERIORATION OF PRODUCTS WHEN USED IN CORROSIVE ENVIRONMENTS (IE COASTAL AREAS) IS NOT COVERED BY GUARANTEES AND WARRANTIES.

RETURNS ADDRESS:

Lock and Handle Centre

Unit 2/3245 Logan Road

Underwood

Qld 4119