Return Policy
RETURNS WILL BE ACCEPTED ON THE FOLLOWING CONDITIONS
- RETURNED WITHIN 30 DAYS FROM DELIVERY DATE.
- CREDIT WILL BE LESS ANY FREIGHT CHARGES AND RESTOCKING FEES NO GREATER THAN 25% OF INVOICE TOTAL. EXCLUDING FREIGHT.
- GOODS MUST BE RETURNED IN A SALEABLE CONDITION, INCLUDING ORIGINAL BOX, PACKAGING AND ALL CONTENTS AS WAS RECEIVED.
- INVOICE MUST ACCOMPANY GOODS TO BE RETURNED.
- PRODUCTS THAT HAVE BEEN SPECIFICALLY ORDERED IN (PRE ORDER) CANNOT BE CANCELLED, RETURNED OR REFUNDED UNLESS FAULTY.
- ALL PROTECTIVE COATINGS TO BRASS PRODUCTS ARE SUBJECT TO DETERIORATION AND ARE NOT COVERED BY GUARANTEES AND WARRANTIES
- CORROSION OR RELATED DETERIORATION OF PRODUCTS WHEN USED IN CORROSIVE ENVIRONMENTS (IE COASTAL AREAS) IS NOT COVERED BY GUARANTEES AND WARRANTIES.
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PRODUCT PHOTOS CAN VARY IN COLOUR FROM PHOTOGRAPH TO REAL LIFE.
RETURNS ADDRESS:
Lock and Handle Centre Shop
3 / 198 Wynnum Road, Norman Park QLD 4170