Returns Policy

Returns Policy

 

RETURNS WILL BE ACCEPTED ON THE FOLLOWING CONDITIONS

 

1.    RETURNED WITHIN 30 DAYS FROM DELIVERY DATE.

2.    CREDIT WILL BE LESS ANY FREIGHT CHARGES AND RESTOCKING FEES NO GREATER THAN 25% OF      INVOICE TOTAL, AND MAY NEED TO BE RETURNED TO SOURCE OF DISPATCH.

3.    GOODS MUST BE RETURNED IN A SALEABLE CONDITION, INCLUDING ORIGINAL BOX, PACKAGING AND ALL CONTENTS AS WAS RECEIVED.

4.    INVOICE MUST ACCOMPANY GOODS TO BE RETURNED.

5.    PRODUCTS THAT HAVE BEEN SPECIFICALLY ORDERED IN (PRE ORDER) CANNOT BE CANCELLED, RETURNED OR REFUNDED UNLESS FAULTY.

6.    ALL PROTECTIVE COATINGS TO BRASS PRODUCTS ARE SUBJECT TO DETERIORATION AND ARE NOT COVERED BY GUARANTEES AND WARRANTIES

7.    CORROSION OR RELATED DETERIORATION OF PRODUCTS WHEN USED IN CORROSIVE ENVIRONMENTS (IE COASTAL AREAS) IS NOT COVERED BY GUARANTEES AND WARRANTIES.